Privacy Policy — ph698 Online Gaming Platform

1. Overview & Scope

ph698 ("we," "us," "our," or "the Platform") operates the online gaming platform accessible at ph698.vip. This Privacy Policy governs the collection, use, storage, disclosure, and protection of personal data provided to or collected by ph698 in connection with member registration, account management, gaming activity, payment processing, and customer support.

This Policy applies to all registered members of ph698, as well as unregistered visitors to ph698.vip. It applies to personal data collected through the ph698 website, mobile web experience, any ph698-branded applications, and communications between members and ph698 support.

ph698 is committed to compliance with the Philippine Data Privacy Act of 2012 (RA 10173), its Implementing Rules and Regulations, and the guidelines issued by the National Privacy Commission (NPC) of the Philippines. We treat your personal data with the seriousness these laws require and that Filipino players deserve.

2. Data Controller

For the purposes of the Data Privacy Act of 2012, the data controller responsible for personal data collected through ph698 is the ph698 platform operator. If you have any questions about how your data is processed or wish to exercise your data subject rights, you may contact our Data Protection Officer (DPO) at the email address provided in Section 14 of this Policy.

3. Personal Data We Collect

ph698 collects personal data in the following categories:

ph698 does not collect sensitive personal information beyond what is strictly necessary for identity verification and regulatory compliance. We do not collect racial or ethnic origin, religious beliefs, health data, or political opinions unless legally required to do so.

4. How We Use Your Personal Data

ph698 uses the personal data we collect for the following purposes:

• To register your ph698 account and verify your identity in compliance with PAGCOR and AMLA requirements;
• To process deposits and withdrawals via GCash, Maya, BPI, BDO, Metrobank, and other accepted payment channels;
• To provide gaming services, including tracking bet history and account balances;
• To administer bonuses, promotions, and loyalty rewards;
• To fulfil our responsible gaming obligations, including monitoring for problem gambling indicators and enforcing self-exclusion requests;
• To communicate with you about your account, transactions, promotions, and platform updates;
• To detect, investigate, and prevent fraud, money laundering, identity theft, and other prohibited conduct;
• To comply with legal obligations, including Anti-Money Laundering Act (AMLA) reporting requirements;
• To improve the ph698 platform through analytics and performance monitoring;
• To respond to your customer support enquiries.

ph698 does not use your personal data for automated decision-making that produces legal or similarly significant effects, other than fraud and duplicate-account detection systems that flag accounts for human review.

5. Legal Basis for Processing

ph698 processes your personal data on the following legal grounds under RA 10173:

• Contractual necessity — processing required to perform the ph698 member agreement, including account management, gaming services, and payments;
• Legal obligation — processing required to comply with PAGCOR regulations, AMLA reporting, NPC requirements, and other applicable Philippine laws;
• Legitimate interests — fraud prevention, platform security, and product improvement, where those interests are not overridden by your fundamental rights;
• Consent — for optional communications such as promotional emails, where we request your explicit opt-in.

6. Data Sharing & Disclosure

ph698 does not sell, rent, or trade your personal data to third parties for their marketing purposes. We may share your data with the following categories of recipients only to the extent necessary for the stated purposes:

• Payment processors — GCash (Globe Fintech), Maya, InstaPay/PesoNet network participants, and Philippine banks, to facilitate deposits and withdrawals;
• Game content providers — licensed game studios whose games are hosted on ph698, where player session data is transmitted to operate the game;
• Identity verification providers — KYC service providers used to verify government-issued ID documents;
• Regulatory authorities — PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, and law enforcement agencies, where ph698 is legally required to disclose information;
• Infrastructure and security providers — cloud hosting, DDoS protection, and fraud detection vendors operating under data processing agreements with ph698.

All third-party service providers engaged by ph698 are contractually required to implement appropriate security measures and to process personal data only for the specified purpose and in accordance with ph698's instructions.

7. Data Retention

ph698 retains your personal data for as long as your account is active and for a minimum of five (5) years after account closure, in compliance with AMLA record-keeping requirements. Transaction records and gaming logs are retained for the same period. Support communications are retained for three (3) years.

Where your data is no longer required for its original purpose and there is no legal obligation to retain it, ph698 will securely delete or anonymise that data in accordance with our internal data lifecycle management procedures.

8. Data Security

ph698 implements technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• HTTPS/TLS encryption for all data transmitted between your browser and ph698 servers;
• Encryption of sensitive data fields at rest in the ph698 database;
• Access controls ensuring that only authorised ph698 personnel can access personal data, and only to the extent required for their role;
• Regular security assessments and penetration testing of the ph698 platform;
• Two-factor authentication (2FA) available to all members for account login;
• Intrusion detection systems and real-time monitoring for suspicious activity.

In the event of a personal data breach that poses a real risk to your rights and freedoms, ph698 will notify the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, and will notify affected members without undue delay, as required by the Data Privacy Act.

9. Cookies & Tracking Technologies

ph698 uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files placed on your device when you visit ph698.vip. The categories of cookies ph698 uses are:

• Strictly necessary cookies — required for the Platform to function, including session management and login state;
• Performance cookies — used to collect anonymised data about how members use ph698, helping us identify and fix performance issues;
• Functionality cookies — used to remember your preferences, such as language and display settings.

You may manage or disable non-essential cookies through your browser settings. Disabling strictly necessary cookies may prevent you from logging in to ph698 or using certain features of the Platform. ph698 does not use advertising or behavioural tracking cookies for third-party ad targeting.

10. Your Rights as a Data Subject

Under the Philippine Data Privacy Act of 2012, you have the following rights in respect of your personal data held by ph698:

• Right to be informed — to know what personal data ph698 holds about you and how it is being processed;
• Right to access — to request a copy of the personal data ph698 holds about you;
• Right to correction — to request correction of inaccurate or incomplete personal data;
• Right to erasure — to request deletion of your personal data where ph698 is no longer legally required to retain it;
• Right to object — to object to the processing of your personal data for purposes other than those required by contract or law;
• Right to data portability — to receive your personal data in a structured, commonly used format;
• Right to lodge a complaint — to file a complaint with the National Privacy Commission (NPC) if you believe your rights under RA 10173 have been violated.

To exercise any of these rights, please submit your request to the ph698 DPO at [email protected] with the subject line "Data Subject Rights Request." ph698 will respond within thirty (30) days of receiving a valid request. We may require identity verification before fulfilling certain requests.

11. Children's Privacy

ph698 is strictly for adults aged 21 and over. ph698 does not knowingly collect personal data from any person under 21 years of age. If ph698 becomes aware that personal data has been collected from a person under the minimum age, that data will be deleted and the associated account will be closed immediately. If you believe a minor has registered on ph698, please contact us at [email protected] immediately.

12. Cross-Border Data Transfers

In operating ph698, some of your personal data may be transferred to and processed by service providers located outside the Philippines — for example, cloud infrastructure or game studio servers based in other jurisdictions. Where such transfers occur, ph698 ensures that appropriate safeguards are in place, including contractual clauses requiring the recipient to apply data protection standards at least equivalent to those required under Philippine law.

13. Changes to This Privacy Policy

ph698 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When material changes are made, ph698 will notify registered members via email or an in-platform notification prior to the changes taking effect. The updated Privacy Policy will be published at ph698.vip/privacy-policy with a revised "Last Updated" date. Continued use of ph698 after the effective date of any revision constitutes your acceptance of the updated Policy.

14. Contact & Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or ph698's data processing practices, please contact the ph698 Data Protection Officer:

Complaints may also be directed to the National Privacy Commission of the Philippines. ph698 cooperates fully with NPC investigations and takes all privacy complaints seriously.